Our real-time update system makes us the world’s first confirmation service with a completely seamless two-way confirmation package.

 

As seen by the many competitors in the appointment confirmation space, anyone can write software to pick up the phone, send an email or deliver a text message to a client.

 

Our competitive advantage lies in the method through which we integrate with your existing scheduling software.  Many competitors claim to offer seamless integration but what that really means is that there is a button to export a list of appointments or another means through which you can manually export details from your package. At promptALERT, we consider your time to be a seam. When we say 'seamLESS', we mean it!

 

PromptALERT’s 2x Integration service takes the data from your existing scheduling package and uses this information to confirm your clients upcoming appointments.  As appointments are confirmed, the results are automatically updated in your office scheduler!  This real-time update will show you who has confirmed, who has left a message and who needs a follow up call.  When patients leave a voice message, the message is emailed to your office immediately in the form of a .wav file. 

 

What does this mean to you? No daily uploads, no web reports to check calling status -- no "seams"!

 

The result?  A confirmation system which is completely transparent to your staff. 

 

"It's as if you're sitting in the back room of my office, placing calls and updating our scheduler. "  B. Greenberg

• No dedicated phone lines are needed.
• Also confirms via email and text messaging.
• Call results are synchronized with your scheduling package.
• Frees up your staff to fill openings
• Flexible to meet the needs of your office and your patients
• Voice actors used to ensure all calls are personable and professional  (No robots!)





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